AC Tech Labs symbolTech Labs

Terms & Conditions

Last updated: 12/13/2025

These Terms & Conditions (the “Terms”) govern the delivery of services by AC Tech Labs (“we”, “us”, or “our”) to the client (“you” or “Client”). By booking a fit call, signing a proposal, or paying an invoice, you agree to these Terms.

1. Services

We harden AI-generated prototypes into production-grade software through packaged engagements (e.g., 2-week Rescue Sprint, 30-day Hardening Sprint, Scale Care Plan). The exact scope, deliverables, timeline, and price are detailed in each accepted proposal or statement of work (“SOW”).

2. Engagement Process

  1. Assess: We review code, infrastructure, and risks.
  2. Stabilize: We address auth, secrets, environments, CI, and critical bugs.
  3. Instrument & Harden: We add tests, jobs, observability, payments, and deploy strategy.
  4. Cutover: We execute go/no-go review, runbooks, and rollback plans.

3. Fees & Payment

  • Engagement fees are fixed per SOW unless otherwise stated.
  • Invoices are due within 7 calendar days. Work may pause for unpaid invoices.
  • Late payments accrue 1.5% interest per month (or the maximum allowed by law).

4. Client Responsibilities

  • Provide repo access, environment credentials, and decision-makers for checkpoints.
  • Assign a primary contact empowered to approve pull requests, deployments, and scope decisions.
  • Maintain backups and recovery points prior to production changes.

5. Reliability & Guarantees

Our 7-day keep-the-code guarantee applies to the Rescue Sprint: cancel by Day 7 and keep all deliverables completed to date. We do not guarantee zero defects or uninterrupted service; software carries inherent risk. We commit to commercially reasonable remediation of defects introduced by our work for 15 days after delivery.

6. Intellectual Property

You own all work product we deliver upon full payment. We retain rights to internal tooling, frameworks, and reusable libraries; we grant you a non-exclusive, perpetual license to use those as incorporated in the deliverables.

7. Confidentiality

Each party will protect the other’s confidential information with reasonable care, using it only for the engagement. We may reference the engagement as part of our portfolio once sensitive details are redacted and only with your written approval.

8. Warranties & Disclaimers

Except as expressly stated, services are provided “as-is”. We disclaim all implied warranties, including merchantability and fitness for a particular purpose. You remain responsible for compliance, data retention, and third-party terms (e.g., Stripe, Cloudflare, hosting providers).

9. Limitation of Liability

Our aggregate liability is limited to the fees paid for the engagement giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, lost profits, or business interruption.

10. Termination

Either party may terminate with 7 days’ written notice. You will pay for work and expenses incurred through the termination date. Sections on confidentiality, intellectual property, warranties, and liability survive termination.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law principles. Disputes will be resolved in the state or federal courts located in Wilmington, Delaware.

12. Contact

Questions? Email support@aclabs.io.